Download polycom voip drivers, firmware, bios, tools, utilities. Select the device vendormodel and enter mac address of the device which can be found on the back of the device itself and select the corresponding. The cx5500 provides remote participants with 1080p hd activespeaker, video conferencing system that automatically tracks the flow of conversation. Simply plug the usb cable into a laptop to begin enjoying the benefits of this remarkable collaboration tool without the need for extensive training. Set up a polycom soundstation 5000, 6000, 7000 for 3cx.
Solved polycom cx5000 compatibility with skype voip. Complete the installation wizard selecting the default destination folder e. Polycom realpresence desktop is a program developed by polycom. So the roundtable firmware package downloaded directly from microsoft downloads cannot be installed on a polycombranded cx5000, and. In addition, polycom cx5500 adds a unique group video experience to microsoft lync, giving remote participants a 360degree panoramic view of the. We have a polycom cx5000 that all of the sudden is no. Hello support, i have problems regarding polycom cx5000 with macbooks. It can brings video, voice and content together into one seamless interactive session that will blow away your clients with its smart technology. You can execute polycom realpresence desktop on windows xp7810 32bit.
Due to this feature participants are able to get 360degree panoramic view of the conference room. Polycom cx product family conferencing systems factory. Upon installation, it defines an autostart registry entry which allows the program run. How to reset polycom phone to factory default settings 8x8.
For interoffice collaboration, the team leverages the polycom cx5000 unified conference station. Poly polycom cx5000 hd video conferencing kit 220061910102. Inspect the polycom cx5000 device and become familiar with its components, as shown below in. Soundstation ip 5000 polycom collaboration solutions. Polycom cx5100 and cx5500 unified conference stations for microsoft lync software version 1. Microsoft office live meeting 2007 client version 8. The polycom cx product family is designed specifically for use with microsoft lync. The polycom cx5000 cameras capture the entire panoramic view of your conference room, as well as the voices coming from any location around the table, as shown in figure 1 below.
Polycom cx5000 hd video conferencing kit series specs cnet. The polycom cx5500 unified conference station delivers a unique hd voice and video collaboration experience in skype for business environments. But the display on the front of the polycom said sign in to office communicator. The polycom soundstation ip 5000 delivers polycom hd voice technology, broad sip call interoperability, and a modern design all at an affordable price. The file size of the latest installation package available is 16. We have a polycom cx5000 that all of the sudden is no longer. Solved polycom cx5000 compatibility with skype voip forum. Install polycom realpresence desktop on mac osx mac app. Apr 28, 2017 microsoft lync phone edition for polycom cx500, polycom cx600 and polycom cx3000 is the first generation of software designed specifically for the phones from polycom to interoperate with microsoft lync server 2010 and microsoft lync server 20. Upon installation, it defines an autostart registry entry which allows the program run on each boot for the user which installed it. Polycom cx5000 video conferencing kit series specs cnet. Microsoft lync phone edition for polycom cx500, polycom cx600 and polycom cx3000 is the first generation of software designed specifically for the phones from polycom to interoperate with microsoft lync server 2010 and microsoft lync server 20. Just about to ship out 2x polycom cx5000 unified conferencing stations to a customer, and thought id take the opportunity to work out exactly what client version they work with.
Buy polycom cx product family conferencing systems with high definition audio, dynamic noise reduction, handsfree operation and enhanced presence indicator. It delivers a 360degree video camera experience, 1080p active speaker tracking and the cx5500 be used as a lync registered sip conference phone as well. Lync for mac 2011 does not recognize the camera or the microphone and the speaker nor polycom. Factory resetting a phone is not recommended as a troubleshooting step, except as a last resort. It will immediately enhance team collaboration with its unified productivity and assure your roi. Download the latest cx5000 or roundtable firmware package from the table above and run the installation wizard to extract the firmware files to a temporary directory anywhere on the computer e. After the trial period, simply register to a cma series, realpresence resource manager or purchase a license from your authorized polycom reseller to activate. Polycom cx5100 and cx5500 usb driver for windows 1087 x64 10 kb oct 10, 2019.
The documentation only goes up to lync 2010, so thats where ill start. But at work, i want to get calls on my trusty if aging mac pro. The cx5000 hd provides remote participants 720p hd active speaker video that automatically tracks the flow of conversation and a 360degree panoramic view of. Enjoy the same remarkably clear, polycom soundstation, conference phone experience in a smaller form thats optimized for executive offices and small conference room usability. Polycom realpresence desktop free version download for pc. Polycom cx5000 hd systems can be identified by the hd marking on the product label that is located on the bottom of the tabletop console. Managing polycom cx5100cx5500 with the control panel.
You may obtain software versions of polycom products that are compatible with cmx 5000 from the software download page below. Sep 22, 2011 to microsoft office communications server 2007 and microsoft office live meeting 2007, polycom cx5000 adds a unique group voice and video collaboration experience. There is no video possible audio is ok tried with lync for mac 2011 and facetime. Installing software and options polycom realpresence group series and accessories 2 polycom, inc. Easily control the room system and share content through polycom smartpairing technology. Lync phone edition provides traditional and advanced telephony features, integrated security. Polycom recommends all customers upgrade to rpd for mac os x version 3. Macbook does not recognize the camera polycom cx5000. This guide shows you how to provision a polycom soundstation 5000, 6000, 7000 ip phone for use with the awardwinning 3cx phone system for windows. Clear, high definition, wideband audio maximizes the accuracy and productivity of real time conversations.
You can use the mac address to create variables in the name of the master configuration file, or to specify phonespecific configuration files. The polycom cx5100 unified conference station features polycoms legendary audio, bringing the industrys best voice quality to your lync meeting with a dynamic range of 160 hz to 22,000 hz. I hoped it would receive ip settings by dhcp but i. Page 1 polycom cx5000 users guide polycom cx5000 users guide january 2010 edition polycom pn. Polycom is the established leader in voice, video, and telepresence polycom solutions make good business sense the global leader in telepresence, video, and voice solutions, polycom is a visionary in communications that empower people to connect and collaborate everywhere. Click the links below to download the trial realpresence desktop app for windows or mac os x. Lync does not provide resources to determine the default device. The same software release package is applicable to both the cx5100 and cx5500 models so there are no separate download files to worry about.
Jul 31, 2014 the polycom cx51005500 conference station is the successor to the popular cx5000 5000hd roundtable device used in many meeting rooms together with the lync20 collaboration experience. An earlier article entitled polycom cx5100 for lync 20 introduced the newest roundtable. Experience highquality video and contentsharing plus weblike ease of use at your desktop. Polycom engineering advisories and technical notifications. Sep 21, 2014 for details on the older cx5000 models head over to this older article. The polycom cx5000 conference phone delivers a unique, impressive and wonderfully engaging 360 degree video conference group experience. Polycom cx5000 unified conference station for microsoft lync renewed. Mar 18, 2014 we have a polycom cx5000 that all of the sudden is no longer working with go to meeting on a new computer that was installed recently. For details on the older cx5000 models head over to this older article. The polycom cx5000 hd unified conference station adds a costeffective high definition hd enabled unique group voice and video collaboration experience for microsoft lync environments. Extension microphone kit with pair of microphones and cables. Polycom collaboration and voice solutions voip supply. The polycom cx5000 is a usb device that easily connects to any pc running the live meeting 2007 or office communicator 2007 client.
Macbook does not recognize the camera polycom cx50. After the trial period, simply register to a cma series, realpresence resource manager or purchase a license from your authorized polycom reseller to. Download microsoft lync phone edition for polycom cx500. The cx5000 combines voice and video to deliver a 360 degree panoramic view of the conference room, and automatically tracks the flow of conversation from person to person. The cx5000 gateway is a device that uses bluetooth low energy to configure and download cx series loggers and upload the data to intempconnect automatically via ethernet or wifi. Polycom realpresence mobile is for business professionals who want to extend their enterprise video collaboration capabilities beyond the office and conference room to their mobile devices. Do not factory reset a phone to address call quality issues. To restore touchscreen functionality, upgrade the system to version 1. The polycom was bought at the end of 2010 beginning. Realpresence mobile is an easytouse video app that provides premium quality audio, video and content sharing. Jul 08, 2009 best of all, the polycom cx5000 is userfriendly. Plugging in the polycom cx300 went fine, and os x 10.
Polycom cma desktop for windows and mac os x highquality, standardsbased video collaboration for both mac and pc users the polycom converged management application cma desktop application is a robust and fullfeatured video software client that enables facetoface communication across environments and operating systems. How to reset polycom phone to factory default settings. When i check the settings in go to meeting it says there is no webcam installed even though we have everything plugged in. Free trial driver booster 6 pro 60% off when you buy polycom drivers. Solved polycom cx5000 ip configuration polycom communications spiceworks. This release of cx5000 software provides nearwideband audio for lync or communicator calls. Hi, we recently bought a cx5000 roundtable camera but i cant find a way to configure the tcpip settings on this machine. Lync phone edition provides traditional and advanced telephony features, integrated security, manageability and much more. Register your phone on the network go to resources portal onnect the cables lick. The proper operation of the polycom cx5000 requires the attached pc to be equipped with. The polycom cx51005500 conference station is the successor to the popular cx50005000hd roundtable device used in many meeting rooms together with the lync20 collaboration experience. Installing software and options for the polycom realpresence. Polycom replacement power data box for microsoft roundtable 220031631001 by polycom.
We have a polycom cx5000 that all of the sudden is no longer working with go to meeting on a new computer that was installed recently. The macs recognized the equipment from polycom, but a video call did not work as it should. The phone will reboot twice and it can be activated with 8x8 services. Polycom cx5000 hd video conferencing kit series specs. Before installing and activating the software updates and options. I was able to successfully send and receive a call from my macbook pro using the builtin microphone and speakers. Using a polycom cx300 usb phone with communicator for mac. In a conference room, anyone with a laptop pc and one of these applications can simply plug the polycom cx5000 into. The polycom cx5000 device polycom cx5000 system users guide the polycom cx5000 device a. Polycom recognizes the device and it was possible to test it in system preferences, check the microphone and the sound is functional. Polycom realpresence desktop is an easytouse video collaboration app that provides hd quality audio, video and content sharing for mac. Each phone has a unique af hexadecimal digit called a mac address, also known as the serial number sn. Download free polycom realpresence desktop for macos. Every one participating in the conference can be seen and heard.
1634 1109 587 1161 1557 1252 1041 1598 982 792 721 810 1078 938 1584 82 142 1134 1411 766 1213 1370 138 179 231 205 189 145 681 1143 259 1227 260 405 1058 582 797 409 453 667